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Friday, February 7, 2025

Queensland Rail to survey customers ahead of station closure

Queensland Rail is asking customers to help suggest the best alternatives for travel while Bundamba station closes temporarily for an accessibility upgrade.

Minister, Mark Bailey said the Bundamba station will be rebuilt to modern accessibility standards as part of a $59 million upgrade though the Queensland Government’s Station Accessibility Upgrade Program. 

“The improvements we are delivering as part of the Station Accessibility Upgrade Program will make a meaningful difference in the lives of so many train users across the region,” he said.

“It’s important we here directly from you on how we can support you during this temporary closure, so get involved.”

As part of the works, station platforms will be raised to make the platform and train door level, reducing the gap making boarding safer and easier.

Customers in wheelchairs, with walking frames, parents with prams and people with luggage will also be able to catch a lift to a station overpass and then onto platforms which is a great accessibility outcome.

Other improvements include upgraded customer facilities like accessible toilets, disability-compliant ticket windows, improved seating, extended platform shelters, improved bicycle storage and new security cameras.

“We’re also installing hearing augmentation loops, tactile floor indicators, new wayfinding signage, information screens and better security through CCTV and lighting upgrades,” said Minister Bailey. 

Queensland Rail will have alternative transport in place, with a bus replacement between Booval and Ebbw Vale according to the regular timetable.

In a bid to cover all customer bases, it has also launched a survey, which asks customers directly about their travel patterns and how best they can be supported when the upgrade is progressing from January next year.

“This major upgrade is great news for our community, and we want it done as quickly and safely as possible,” said Bundamba MP, Lance McCallum.

Customers can fill in the survey HERE from today.

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