The Victorian Government has today announced the terms of reference for an upcoming review of Victoria’s non-emergency patient transport (NEPT) services.
Minister for Ambulance Services, Gabrielle Williams said the scope of the review will allow for a more comprehensive look at what is needed to ensure these healthcare and transport services meet the needs of the Victorian community both now and into the future.
“This is a significant opportunity to take a holistic review of NEPT services to see what’s working and where we can do better for patients, staff and our healthcare sector partners,” said Minister Williams.
Currently, NEPT services are largely contracted out to private providers through arrangements with Ambulance Victoria and Healthshare Victoria.
As well as considering future procurement arrangements, the review will also assess the timeliness of current services, how to make full use of the skilled workforce, and will explore ways to better coordinate the system.
The review will be led by Member for Melton, Steve McGhie – with a final report to be presented by the end of 2023.
“I look forward to leading this review and speaking with the entire patient transport sector – and those who engage with it – to make sure we’re delivering high-quality, well-resourced NEPT services both now and into the future,” said Mr McGhie.
He said the review will be guided by conversations with the sector and those who interact with it, including NEPT staff and providers, Ambulance Victoria, health services, industrial partners, peak bodies, and most importantly Victorians who use NEPT services.
NEPT services are provided to patients who need clinical monitoring or supervision during transport between hospitals or between home and hospital, but who do not require a time critical ambulance response.
