Do you have an interest in improving the hospital care for older people who have broken their hip? Then the Australian and New Zealand Hip Fracture Registry (ANZHFR) want to hear your voice…
Have you, or someone in your circle of family and friends, broken their hip? Hearing from the people affected by a hip fracture – we call them “consumers” – is vital to making positive changes to the care of older people who break their hip.
A “consumer” may be the person who broke their hip, or a family member/carer – so, a person with a “lived experience” of hip fracture. However, consumers may also just be older people who are interested in helping to improve care for other older people. The ANZHFR makes it a priority to involve consumers in all the work we do.
We want to:
- Understand what matters to consumers
- Work together with consumers on ANZHFR projects
- Listen to consumers’ experience of hip fracture care

What is the Australian and New Zealand Hip Fracture Registry?
The risk of falls and fractures goes up with age. Each year, nearly 19,000 people in Australia and 4,000 people in New Zealand break their hip. This injury is also known as a hip fracture. Hip fractures come at great cost to individuals, their families, the community and the healthcare system. Fortunately, in Australia and New Zealand, many people are working together to improve the care for people with a broken hip.
The Australian Commission on Safety and Quality in Healthcare (ACSQHC) has developed the Hip Fracture Clinical Care Standard. This Standard is a set of national recommendations which describe the care that you should receive if you have a hip fracture.
You can read more about the Hip Fracture Clinical Care Standard HERE.
The Australian and New Zealand Hip Fracture Registry is a clinical quality registry. It is commonly referred to as simply the “Registry” or sometimes by its acronym, “ANZHFR”. The Registry is managed by a group of clinicians and experts in the field, with representation from key professional organisations. The Registry collects data about the care of older people admitted to hospital with a broken hip in Australia and New Zealand.
The data collected by the Registry allows each hospital to audit the care they provide against the Hip Fracture Clinical Care Standard. This comparison can then be used to improve care, look at national trends, advocate for better care and ultimately help older people make a better recovery from their broken hip.
This brief video highlights the most recent results published in the ANZHFR 2024 Annual Report.
The ANZHFR has made resources about various aspects of having a broken hip to help patients and their families. You can review them by clicking HERE.

What do consumers do at the ANZHFR?
Our consumer representatives choose to be involved with the Registry for many reasons, but at the heart of it is a shared belief in making a difference. They are driven by the hope that through sharing their experiences, they can help improve hip fracture care for others.
Here are some of the reasons our consumers expressed about why they became involved as a consumer representative…
“to ease the journey for others with a hip fracture”
“provide support for others in a similar way to the way I have been supported”
“learn and pass information on to others in a similar situation”
Consumer involvement ensures that the needs of those who matter most – people like you – are heard.
If you want to be part of something meaningful, consider joining us. Your experience could help create a better future for others. Consumers find connection in meeting others with shared experiences, gaining reassurance that they are not alone. They contribute to the Registry’s activities and research, knowing and appreciating that their voices are heard.
As one consumer put it, “It is always good to know when input has results.”
Does this sound like you?
There are many ways to get involved with the ANZHFR whether you prefer a one-off opportunity, a short- or medium-term commitment, or participating online or in person – whatever works best for you! Consumers are paid for their involvement.
If you’re curious to learn more, we’d love to hear from you.
There are a couple of ways to get in touch, so just reach out. ANZHFR Consumer Engagement Lead, Narelle, will be happy to share more details and answer any questions!
Complete an Expression of Interest survey and we will contact you https://data.neura.edu.au/surveys/?s=7DM8DA3DWMCMN447
OR Send an email: myhipmyvoice@anzhfr.org
The Registry has consumer opportunities for Australian and New Zealand consumers. If you know someone “across the ditch” who might be interested, feel free to forward them the survey link and we can put them in touch with our Kiwi team!